Volunteer Navigators Connect Seniors in Rural Communities to Resources and Supports

Navigation Partnerships: Connecting, Assessing, Resourcing and Engaging Older Persons, Families and Communities



Older adults with advanced chronic illness living in rural communities often have a poorer quality of life because they are unable to connect with the resources they need. Navigation services would provide support, education and connection to resources to help improve their quality of life and ability to remain in their communities. In partnership with community organizations, this project will train volunteer navigators to work with health care providers to support, educate and link seniors to the resources available in their community.


Lead: Wendy Duggleby, Faculty of Nursing, University of Alberta in collaboration with Covenant Health (Camrose and Killam sites).


This project builds upon a successful trial in rural B.C. of a unique nurse/volunteer partnership called N-CARE (Navigation Partnerships: Connecting, Accessing, Resourcing and Engaging). It will be implemented in the rural Alberta communities of Camrose and Killam and will train volunteer navigators to work under the supervision of health care provider navigators. Together, they will connect older rural adults who have advanced chronic illnesses and their families to appropriate resources, information and people to address their needs and improve their quality of life, independence and community connections.

Emerging impact

The project is developing a toolkit of resources for volunteer navigators; an evidence-informed framework to disseminate the intervention, and; a specific strategy for sustainability of N-CARE implementation in other rural communities.

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